How do I open StarGame agent account and start selling games and slots?
Please send us an email or contact us through the feedback form or by phone. Your personal manager will
work with you, create and set up an account for you and answer all your questions. Contact us right now
and find out more about the conditions of cooperation in your region!
How do I attract more players to my internet cafe or gaming club?
In addition to various gaming bonuses, a four-level progressive jackpot and many other incredibly
convenient and important settings, we are constantly working on new games and expanding the range.
Please contact your personal manager and discuss which new slots, table games, lotteries or games with
live dealers you would like to be added to our website and software to attract more players to your
club. We are always ready to discuss the release of new hot games and services! Work with StarGame and
your players will always play the most popular games on the planet!
What devices are supported and can be used by players and cashier
All StarGame games and services are adapted for playing from a personal computer running on Windows OS
or smartphones and tablets running on iOS and Android. For Android mobile devices, we also offer a
separate game APP that can be installed on a smartphone. It will also be convenient for fans of Apple
devices on the iOS platform, who can add a StarGame game selector shortcut to the main screen of their
smartphone, thus providing quick access to their favorite games!
Is it possible to adjust the percentage of return of games (RTP)
You can easily configure RTP individually for each of your clubs and gaming halls! In the StarGame admin
panel, clients can select the RTP percentage, as well as other important financial settings, in order to
fully control the gameplay and payouts. Whether it is a lively metropolis or a cozy village, a huge game
room in an expensive shopping center or a noisy club on the seashore - every client will find what he
needs! Do not forget to use the much-demanded cashback bonus or deposit bonus, as well as heat up the
excitement by showing live numbers of growing jackpots on the big screen to add even more excitement and
offer solid winnings to your visitors!
How can I adjust the amount and frequency of payouts?
Only the StarGame platform offers clients such a wide range of game settings that you can even choose
the most attractive amount and frequency of payouts in your casino. While some clients get pleasure,
winning often and little by little, others enjoy incredible gambling emotions by a longer game, which in
return rewards with large, solid amounts! An individual approach to people is the key to a successful
Can I offer players and my agents a free trial version of games?
Your agents and players can try our games in a free demo mode at https://demo.stargame.one/
. Here you can
spin the reels as long as you like. Clients not only have fun, but they can also check the proven
quality of the games, professional design and visuals, and reliable math before playing for real money!
What are the minimum system requirements for installing
software and working with web version of games?
Minimum system requirements for working with the client software:
Windows® 7/8/10 (with latest updates), DX 9.0c
Intel Core i3 4th gen 2 GHz or similar AMD
Intel® HD Graphics 4600 or newer cards
Mandatory presence of a sound card
4 GB RAM
12 GB available space
For games in web format on the gaming site www.Stargame.one, it is enough to have a winning mood and a
browser updated to the latest version!
Can I order my own gaming website with my own custom design?
Along with the client software for installation, there is a similar online version of our games - the
By the link https://www.Stargame.one/
, there are html5 versions
of games. Html5 is a technology that
replaced flash. Html5 is supported by all modern browsers (Chrome, Firefox, Opera ...) and does not
require the installation of additional plugins.
Also, we make unique websites with custom design, taking into account all wishes of the client. For
orders, please contact https://www.stargame.games/en-EN/page/contacts
Are the combinations in slots really random?
The results of spins in slots are random and cannot be predicted. The mathematics is based on a random
number generator that is officially licensed. At a substantially long distance, the slot machine will
obey the assigned percentage of payments, and for the player the result of each spin depends only on
Is there a secret to win the jackpot?
Using the settings of the StarGame admin panel, you can set up not only the base value, accumulation
rate and limit of jackpots payout, but also set a “smart” scheme of the time the jackpot is hit. Thus,
only the owner of the club knows all the secrets of the hall, as well as knows the exact time when the
jackpot will be hit in this club!
This way you can protect your club from dishonest cashiers and unscrupulous employees who can track the
jackpot and calculate its next occurrence.
How to use the panic button in the cashier admin panel
Protect your business with the emergency lock button!
After pressing the "Panic" button, computers running the client software are rebooted (if a web client
was opened on the computer in the browser, it is redirected to another page specified by you in the hall
settings), and the terminals are blocked. After rebooting, entering the client from the locked hall
becomes impossible, when trying to log in, the client gives an error “incorrect login or password”, to
unlock the hall, you need to contact your agent.
Can I individually change the list of available games in my club?
At the moment we offer more than 400 games of various types and themes. You can optionally enable or
disable each game or game family anytime, setting individual game list settings for each club.
How is the software installed?
Our software is installed with a few mouse clicks. Our employees will pre-instruct you, answer your
questions, and, if necessary, connect to your computer and install the software.
Do you provide technical support?
We provide 24/7 technical support without breaks and weekends. You can contact us at any time convenient
for you and get advice or assistance.